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Stillpoint Alignment Communications/Marketing Disclaimer - Terms and Conditions

Stillpoint Alignment -Privacy Policy

Privacy Policy

Stillpoint Alignment Therapy
Effective Date: 12/26/2025

1. Who We Are

Stillpoint Alignment Therapy (“Stillpoint Alignment,” “we,” “us,” or “our”) provides structural bodywork, massage therapy, and movement rehabilitation/calisthenics training services to clients in Utah and surrounding areas.

This Privacy Policy explains how we collect, use, and protect your personal information when you use our website at https://www.stillpointalignmenttherapy.com and our related services (including scheduling, email, and SMS communications).

2. Information We Collect

We may collect the following types of information:

Contact Information

Name
Phone number
Email address
Physical address (for billing, records, and mobile services if applicable)
Emergency Contact

Appointment and Service Information

Appointment dates, times, and service types
Notes you choose to provide about your goals, preferences, or concerns

Communication Preferences

Whether you have opted in to receive:
- Service-related emails and SMS messages
- Marketing emails
- Marketing text messages

Website Usage Data

IP address, browser type, device information
Pages visited and actions taken on our website

We collect this information when you:

Book an appointment online
Fill out a form on our website or connected scheduling system
Communicate with us by email, phone, text, or through third-party platforms
Choose to opt in to marketing communications

3. How We Use Your Information

We use your information for the following purposes:

To Provide Services

Schedule and manage appointments
Send confirmations and reminders
Customize sessions based on your goals and preferences

To Communicate With You (Service-Related)

Appointment confirmations and reminders
Late arrival and missed appointment notifications
Important updates about scheduling, policies, or operations

These service-related communications may be sent by email and/or SMS.

To Provide Marketing (Only With Your Explicit Opt-In)
If you choose to opt in, we may use your email and/or mobile number to send:

Special offers or promotions
News, updates, and educational content related to our services
Information about new services, events, or changes at Stillpoint Alignment Therapy

To Operate and Improve Our Business

Maintain internal records
Analyze website and service usage to improve our offerings
Maintain security, prevent fraud, and comply with laws

4. SMS and Email Communications

Service-Related Emails and SMS (Transactional)

By providing your email address and/or mobile phone number and booking services with us, you may receive service-related communications, such as:

Appointment confirmations and reminders
Late arrival and no-show notifications
Important service or policy updates

These messages are not promotional in nature and are part of delivering our services.

Marketing Emails

You will receive marketing emails only if you explicitly opt in (for example, by checking a box on a form or otherwise clearly indicating consent).

Marketing emails may include:

Special offers and promotions
Educational or wellness-related content
News and updates about Stillpoint Alignment Therapy

You can opt out of marketing emails at any time by clicking the “unsubscribe” link included in each email or by contacting us directly.

Marketing SMS (Text Messages)

You will receive marketing SMS messages only if you explicitly opt in (for example, by checking a separate SMS marketing checkbox or replying YES in a text-based opt-in flow).

Marketing texts may include:

Promotions and special offers
Company news or updates
Occasional tips or information related to our services

Message frequency varies. Message and data rates may apply.

You may opt out of marketing SMS at any time by replying STOP to any text message from us. You may reply HELP for assistance.

Consent to receive marketing emails and/or SMS messages is not a condition of booking or receiving services.

5. How We Obtain Consent

We obtain consent in the following ways:

Service-related communications:
When you provide your email and/or phone number and book an appointment or request services, you consent to receive necessary service-related communications by email and/or SMS.
Email marketing:
You opt in by checking a clearly labeled email marketing checkbox or otherwise clearly indicating that you agree to receive marketing emails.
SMS marketing:
You opt in by checking a clearly labeled SMS/text marketing checkbox or replying affirmatively (e.g., YES) to an SMS opt-in request.

You may withdraw marketing consent at any time using the methods described in this Policy.

6. Information Sharing

We do not sell or rent your personal information. 'No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted.'

7. Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

8. Data Retention

We retain personal information for as long as reasonably necessary to:

Provide our services
Maintain client records
Comply with legal, tax, or regulatory requirements
Resolve disputes and enforce agreements

When information is no longer needed, we will securely delete or anonymize it where feasible.

9. Your Choices and Rights

You may:

Update your contact information by contacting us
Opt out of marketing emails via the unsubscribe link in any marketing email
Opt out of marketing SMS by replying STOP to any text message
Request that we review, correct, or delete certain personal information, subject to legal and business recordkeeping requirements

To exercise these rights, please contact us using the information below.

10. Children’s Privacy

Our services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The “Effective Date” at the top indicates when it was last revised. Changes will be posted on this page. Your continued use of our website and services after changes have been posted indicates your acceptance of the updated Policy.